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THE CO-CREATORS
Developing New Worlds and More Relevant Brands
By Doug Burton
 
DISASTER CONTROL
By Martin Lindstrom

When William L. Sledd, a young manager at GAP in the sleepy town of Paducah, Kentucky, uploaded his first video on YouTube titled “Ask a Gay Man”, neither he nor GAP anticipated the consequences. The eight-minute video features a 23-year-old in the simple setting of his bedroom, sharing fashion advice with users in cyberspace. Over the years, GAP has been struggling to keep up the pace and has... [READ MORE]

THE NEW RULES OF INTERNET MARKETING
By Nilofer Merchant
Understanding how the Internet changes the rules of marketing is a huge challenge for CEOs: Which practices are obsolete? What new opportunities should be pursued? How do we define success in this new scenario?
Internet marketing is very different -and if you're not knowledgeable, you can allocate budget improperly or direct your efforts toward an area that won't provide ROI. [READ MORE]
TEACH YOUR CUSTOMERS WELL
By Nick Wreden

"Oh-hi-yo-go-za-imas."

If you are flying from Los Angeles to Tokyo, you can learn how to say "how are you" in Japanese. The lesson is provided as part of the JAL in-flight entertainment in four language categories: numbers, dates, words, and dialogue. Other airlines also offer interactive audiovisual language programs, including Virgin Atlantic, Air France, and... [READ MORE]

 
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