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DISASTER CONTROL
By Martin Lindstrom
When William L. Sledd, a young manager at GAP in the sleepy town of Paducah, Kentucky, uploaded his first video on YouTube titled “Ask a Gay Man”, neither he nor GAP anticipated the consequences. The eight-minute video features a 23-year-old in the simple setting of his bedroom, sharing fashion advice with users in cyberspace. [READ MORE]


 

''BOUNCE RATE' AS THE SEXIEST WEB METRIC EVER
By Avinash Kaushik

It is quite likely that your company is spending tons of time, energy, and dollars on web marketing efforts yet conversion rates (or ROI) are stuck in the two to three percent range. You are trying really hard to figure out how to improve the performance but you are stymied by the fact that there is ton of data and you have no idea where to start. [READ MORE]

THE NEW RULES OF INTERNET MARKETING
By Nilofer Merchant
Understanding how the Internet changes the rules of marketing is a huge challenge for CEOs: Which practices are obsolete? What new opportunities should be pursued? How do we define success in this new scenario?
Internet marketing is very different -and if you're not knowledgeable, you can allocate budget improperly or direct your efforts toward an [READ MORE]
TEACH YOUR CUSTOMERS WELL
By Nick Wreden

"Oh-hi-yo-go-za-imas."

If you are flying from Los Angeles to Tokyo, you can learn how to say "how are you" in Japanese. The lesson is provided as part of the JAL in-flight entertainment in four language categories: numbers, dates, words, and dialogue. Other airlines also offer interactive audiovisual language programs, including [READ MORE]

 
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